Privacy policy


Last Updated: October 6, 2022


Introduction

Thank you for your trust in iNadeeb.com and Nadeeb Logistics.

When you use our services, you trust our store and hold us responsible for protecting your data, and we understand the extent of this responsibility and work seriously to protect your data and give you control over it in accordance with the practices of this policy.

This privacy policy aims to help you understand what data we collect and process about you, the reasons for collecting and processing it, the limits of it, the limits of its sharing and disclosure, and how it is updated and deleted.

Please read this policy carefully before using the application, and the policy contains the following terms:


First: tariffs.

Second: protect your data.

Third: The data we collect about you.

Fourth: obligations of sellers and customers.

Fifth: Cookies (Cookie Policy).

Sixth: Limitations of your data usage.

Seventh: Sharing customer data.

Eighth: Disclosure of your data.

Ninth: Adjustments.

Tenth: Contact us.


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First: tariffs

In this policy, and unless the context otherwise requires, the following terms shall have the meanings indicated.

“iNadeeb”, “the Store”, “we”, “the first person” or “the possessive” means iNadeeb.com and the Nadeeb Logistics Corporation in the Kingdom of Saudi Arabia.

“User”, “you” or “user” means the person who visits the Store, uses it, or registers as a member of the Store.

“Seller” means each person who registers with the Store and offers their Products for sale through the Store.

“Customer” means any person, organization or company that places an order to purchase Products offered for sale through the Store.

“Products” refers to the products offered for sale through the Site, which include (men's, women's, girls', and boys' clothing, shoes, jewelry, accessories, lingerie, bags, and perfumes) and other products available through the Store.

“Policy” refers to this document and the terms and conditions it contains.

“Data” refers to data collected about the User, provided to us, collected on devices used to connect to the Store, or in connection with the visit and use of the Store.

 

Second: protect your data

(1) The store undertakes to keep your personal or banking data for the period required by the nature of the transaction you make through the store.

(2) The store undertakes not to deal with your personal data for purposes that are not authorized or permitted for a fee or for free with any other party unless it is required or authorized by us under the relevant regulations and instructions, or with the prior written consent of the user to whom the information relates.

(3) The store undertakes to maintain records that contain personal data of the user or any records of electronic communications, which are in our custody or under our control or with our agents or employees.

(4) The Store undertakes to take reasonable steps to ensure that the User's personal data, and related records, are protected in a security manner appropriate to its importance.

(5) You know and agree that the Internet is not a secure medium, and that the confidentiality of your personal data cannot be fully guaranteed.

 (6) We, on our part, undertake to the extent permitted by law not to disclose or use your confidential data in conflict with your right to privacy.

(7) We undertake not to trade or sell your data to third parties.

 

Third, the data we collect about you

We may collect and process the following data about you:

(1) The data that you provide to us while registering in the “i Nadeeb” store, such as your name, phone number, e-mail, and address.

(2) The data that you provide to us on the occasion of entering into the sale agreement with us, such as the address at which you reside, your full name, your identification number and other data necessary for the shipping process.

(3) the data you provide to us in requests to return or exchange products and payment data related to refunding the price of products or paying the price difference.

(4) Data that you may provide to us while providing the Services or at any time, including but not limited to nationality, address, bank account number, credit card number or other data that we may request from you.

(5) Data you provide to us when you enter a store-sponsored contest or promotion.

(6) Data you provide to us when you report a problem with the Store.

(7) The data you provide to us when a problem occurs related to the electronic payment process for the amounts owed by you.

(8) The data you provide to us when you communicate with us or serve our customers for any reason.

(9) Data you provide to us while evaluating the services you have received through our store.

(10) Data that we deem necessary to verify your identity or to ensure the validity and legality of any operations you undertake via the Site, including a copy of your passport, or a copy of your national identity.

 

SEVEN: Obligations of Sellers and Customers

 (1) The customer knows and agrees that the store only controls the data that he collects himself or that the customer provides us with, and we have no control over any data provided by the customer to the sellers, so the customer must not disclose to the sellers any personal data other than Necessary to provide services, and providing any data to sellers directly is at the customer's responsibility without any legal or joint liability on the store.

(2) Sellers are obligated to maintain all data they obtain about customers, whether through us or by customers themselves, and the seller acknowledges not to exploit this data in any sales, communication, direct or indirect marketing, or any exploitation of data of any kind without obtaining The consent of the customer who owns the data, and in the event that the seller violates these obligations, he shall bear all responsibilities, claims and compensation without any liability to us.

 

Fifth: Cookies (Cookie Policy)

Cookies are text files that are stored on your device when you visit some web pages, and these files will not harm your device, they are used as follows:

(1) Cookies are used for the purpose of providing information, for example in the iNadib store, some of the cookies we use help us identify and fix errors.

(2) Some cookies help to remember the pages and forms that you see when you visit our store.

(3) Cookies are intended to improve the experience of the iNadeep Store each time you visit it.

(4) There are cookies for pages published on our store that are not affiliated with us, such as YouTube.com video content, and you know and agree that we do not control the cookies of such sites and you should access these sites and review their policies.

(5) You may change your cookie preferences by logging into your browser settings and selecting the one that is appropriate for you.

 

Sixth: Limitations of your data usage

 We are always committed to protecting your privacy and therefore we use your personal data for the following purposes:

(1) To enable you to use our Services optimally, and to always provide you with the best.

(2) To create your account or profile through which you communicate with us through the Store.

(3) To process the data you provide through our services, such as making sure that your email or phone number is active, usable and owned by you.

(4) To deliver the Products to you and communicate with you to determine your place of residence, and to follow that process through to completion.

(5) To communicate within the limits of our return policy and to process your return request, and to respond to it.

(6) to receive and respond to questions, complaints and inquiries from you.

 (7) To receive and respond to your comments and evaluation of the service you have received through our store.

(8) to process your answers to the questionnaires submitted through the store and to which you participated in answering.

(9) To provide you with information about the services and products you request through our store.

(10) To provide you with information about products we think will be of interest to you, including our special offers.

(11) For internal business purposes such as improving our Services.

(12) to personalize the content, recommendations and advertisements that we and third parties provide to you, whether on the Services or elsewhere on the Internet.

(13) To contact you about government communications and, in our sole discretion, about changes to the Privacy Policy, Terms of Use, or any of our other policies.

(14) To comply with regulatory and legal obligations.

(15) for the purposes disclosed at the time you provide your information, with your consent, and in accordance with this Privacy Policy.

 

Seventh: Sharing customer data

 We share some customer data with sellers registered in the store, so that the seller can deliver products and schedules to customers and follow the shipping and delivery process, and we may also share your data with electronic payment entities to document and secure the electronic payment process that you make through us and refund you.

 

Eighth: Disclosure of your data

 (1) You grant us the right to allow our employees to handle your personal data within the limits of providing the Services.

(2) We may disclose your personal data to any member of our group; Which means our branches and institutions.

(3) We may disclose your personal data to third parties:

In the event that we sell assets from our organization, or enter partners with us, here we disclose your data to the new customer or partner.

 Entities that partner with us to provide services to protect against credit risks, fraud and electronic piracy.

If we are required to disclose or share your personal data in order to protect the rights, property, or safety of any representative, our employees, or others.

(4) We may disclose your personal data to comply with legal or contractual obligations in the following circumstances:

 If we are required to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our terms and conditions or any other agreement.

In the event of a court ruling or a decision by the competent judicial authorities obligating us to do so.

In the event that a decision is issued by the public authorities obligating us to do so.

 

Ninth: Adjustments

(1) We have the right to amend our privacy policy at any time, and we will post a public notice through the store of new modifications, and we will update the “last updated date” at the top of this document.

(2) Your continued use of the Store after this Policy has been updated constitutes your express acceptance of such modifications and your legal acceptance of the new practices and provisions.

(3) If you do not agree to the new modifications and updates, you must immediately stop using the Store.

(4) Please review the Privacy Policy from time to time for its provisions and updates.

 

Tenth: Contact us

 You can contact us at any time through:

Email address: info@inadeeb.com